Privacy laws across Canada demand careful consideration of the practices and procedures in the structuring of how Canadian Injury Management Services Inc. (CIMS) operates. CIMS has always treated client and worker information in a highly confidential manner, as dealing with government organizations and worker information necessitates this. Privacy has always been a priority, and the safeguards to protect information are in place. The privacy policy is directed at clients, third parties, employees, associates, service providers, and contractors. CIMS will continue to make every effort to protect personal information related to our business dealings.

The following policy and guidelines are established to regulate the actions of CIMS and our employees.


CIMS will be accountable for the personal information that we have in our holdings and ensure that we adhere to the principles laid out in legislation.

Identifying Purpose

CIMS will identify the purpose for the collection of personal information at or before the time the information is collected.


CIMS will obtain appropriate consent for the collection, use or disclosure of personal information.

Limiting Collection

CIMS will limit the collection of personal information to what is identified as necessary under the purpose for collection.

Limiting Use, Disclosure & Retention

CIMS will not use or disclose personal information for reasons other than for which it was collected. Retention of information collected will only be retained for as long as necessary for the purposes collected.


CIMS will maintain personal information ensuring that it is as accurate and up to date as possible.


CIMS will use all necessary safeguards appropriate to the sensitivity of the information within our holdings.


CIMS will make all our policies and procedures regarding the management of personal information available to individuals.

Individual Access

CIMS, upon written request, will inform an individual of the existence, use and disclosure of their personal information, as well provide them with access to their personal information and opportunity to review it for accuracy within a reasonable time and at applicable cost.

Provide Recourse

CIMS will investigate all complaints about our privacy practices. Please contact:

Privacy Officer, CIMS
30 Kelfield Street
Toronto, ON
M9W 5A2